Privacy Policy

Baseline Fitness and Massage is committed to providing you with the best possible user experience and doing so in a safe, secure and professional manner. Baseline Fitness and Massage is bound by the Privacy Act 1988 (Cth) [Australia], which sets out a number of principles concerning the privacy of individuals. Put simply, in order for us to operate our business and website properly, there are occasions where it is necessary to collect or process personal information (data) about you.

All reasonable efforts have been made to ensure that Baseline Fitness and Massage complies with both Australian and international data protection and privacy laws, like the European Union’s General Data Protection Regulation (‘GDPR’) and all personal data that is collected or processed is held safely and securely and is only used for the appropriate purpose and held for the appropriate amount of time. 

At any time, you are free to contact Baseline Fitness and Massage and enquire about this Privacy Policy and how it affects you as a website user and/or customer. Please visit the ‘Contact‘ page in order to do so. 

 

Overview of what constitutes personal information

  • Information provided to us by you directly, such as your name or email address when filling out an online form, sending us a message on our contact page or the minimum required information in order to complete a purchase of one of our products

  • Information that is automatically sent to us by your computer’s Internet browser when you visit our website, such as your IP address, which browser you are using (eg. Google Chrome, Safari, etc) and which type of device you are using (eg. desktop, tablet, mobile, etc.)

  • Information collected in relation to your usage of our website or products, such as which pages you visit, how often you visit the website, etc.  

 

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to some Baseline Fitness and Massage pages and features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, email address, IP address or provide sensitive information in the recovery of your lost password. This is typically only necessary if you are a customer of Baseline Fitness and Massage.

The collection of personal information is only completed when necessary. Information is neither stored nor collected if it is not required for Baseline Fitness and Massage to carry out its duties as a business and in providing reasonable service to website users and customers.  

 

Sharing and the security of your personal information

We may occasionally hire external companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or delivering digital goods. Those companies will be permitted to obtain only the personal information they need to deliver the service.

The external companies that Baseline Fitness and Massage engages with for data processing include (but are not exclusively limited to) the use of a website host, email service provider, analytics service (Google Analytics), lead generation software and others. All appropriate measures have been taken to ensure that these external companies are also compliant with Australian and international data protection and privacy laws (like the ‘GDPR’).

Security precautions are taken in relation to both sharing personal information with these external companies and with Baseline Fitness and Massage’s internal data security measures. No personal data is stored on portable devices, system logins are kept secure and all files containing sensitive data are password protected. Https and SSL certificates are also used on this website to ensure a secure web environment.

 

Use of your personal information

As mentioned above in ‘the overview’, for each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this site. We also use Google Analytics for the purpose of data analysis and improving our user experience.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will update this Privacy Policy accordingly. Regardless of any usage changes made in the future – your data security and privacy is of paramount importance to us.

Your information is held securely in our website database and it is not accessible to any individuals or organisations outside of those working for or with Baseline Fitness and Massage. We will never sell, rent or trade any of your personal information to anyone.

 

Your rights to your personal information

If you have provided us with personal information (eg. completed an online form or purchased a service) you have certain rights that you may exercise with regards to this personal information. 

  • You have the right to be informed of when your personal information is being collected and how it is being used by us

  • You have the right to ask if your personal information is being processed by us and the right to an answer from us in a reasonable time frame – at little or no cost to you 

  • You have the right to correct or complete any or all of your personal information entries, including personal information that is shared with a third party data processor

  • Under specific circumstances (found under Section 2, Article 17 of the GDPR), you have the right to request removal of your personal information from Baseline Fitness and Massage

  • Under specific circumstances (found under Section 2, Article 17 of the GDPR), you have the right to request a block on the processing of your personal information from Baseline Fitness and Massage

  • You have the right to request and reuse your personal information for your own purposes anywhere you want by transferring it across different IT environments

  • You have the right to object to the use of your personal information and make a case that Baseline Fitness and Massage does not need the personal information it is processing in order to perform its business function

  

External Websites

Please note that Baseline Fitness and Massage contains some links to other websites. Baseline Fitness and Massage is not responsible for the privacy practices of these other sites. We encourage our users to be aware that when they leave our site that you read the privacy statements of each web site that might collect personally identifying information.

 

Privacy Policy Changes

Although most changes are likely to be minor, Baseline Fitness and Massage may change its Privacy Policy from time to time, and in Baseline Fitness and Massage’s sole discretion. Baseline Fitness and Massage encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.